PRIVACY POLICY
This privacy policy for GleeMeet ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
● Visit our website at https://gleemeet.com , or any website of ours that links to this privacy policy
● Download and use our mobile application (GleeMeet), or any other application of ours that links to this privacy policy
● Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices
If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at dpo@gleemeet.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with GleeMeet and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
1. Do we process any sensitive personal information? We may process sensitive personal information, when necessary, with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
2. Do we receive any information from third parties? We do not receive any information from third parties.
3. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
4. Learn more about how we process your information.
5. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
6. Learn more about when and with whom we share your personal information.
7. How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
8. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
9. Learn more about your privacy rights.
10. How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
11. Want to learn more about what GleeMeet does with any information we collect? Review the privacy policy in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14.DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15 DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17 HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services.
when you participate in activities on the Services, or otherwise when you contact us.
When you choose to share sensitive personal information (e.g., political views, religious beliefs), you provide explicit consent for us to process and share this information with other users of the platform. If you wish to stop sharing this information, you may remove it from your profile settings. Please note that deleting such information from your profile will not automatically delete previously shared data.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
● Names
● Geo Location
● Phone numbers
● Email addresses
● Debit/Credit card numbers
● Billing addresses
● City
● Country
● Languages spoken
● Qualification
● Job titles
● Pictures
● Interests
Sensitive Information.
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
● Health data
● Gender
● Data about a person's sex life or sexual orientation
● Information revealing race or ethnic origin
● Information revealing political opinions
● Information revealing religious or philosophical beliefs
● Physical attributes (fitness level, height)
● Date of birth
● Vaccination status
Customer Support Interaction Data Collection and Retention:
When you initiate contact with our Customer Support team via our Email contact@gleemeet.com., it is important to acknowledge our approach to data collection and retention. We outline this process as follows:
Data Collection for Support Purposes:
● Upon reaching out to our Customer Support team through the Feedback Page, we collect your email address.
● Additionally, we may monitor your IP address and the information you provide to assist in effectively addressing your inquiry.
● Additionally, we may monitor your IP address and the information you provide to assist in effectively addressing your inquiry.
Interaction Record Maintenance:
● Records of our interactions with you, including correspondences and any grievances raised by you or other users concerning you, are meticulously maintained.
● These records are retained for a period of 6 years after the deletion of your account. This approach ensures that we have comprehensive historical information to provide optimal customer support and address inquiries. If you have any queries, require further details, or seek clarification about our data practices in this context, please feel free to reach out to us. Your understanding of these procedures contributes to a seamless and informed customer support experience. Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
● These records are retained for a period of 6 years after the deletion of your account. This approach ensures that we have comprehensive historical information to provide optimal customer support and address inquiries. If you have any queries, require further details, or seek clarification about our data practices in this context, please feel free to reach out to us. Your understanding of these procedures contributes to a seamless and informed customer support experience. Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Account Verification Process: Enhancing Security and Legitimacy.
At GleeMeet, user safety, security, and overall satisfaction are paramount. To uphold these principles, we have introduced an account verification process that necessitates users to provide specific information for verification purposes. The key facets of this process and related data retention practices are outlined below:
1. Purpose of Account Verification:
The account verification process serves to ensure a safe, secure, and positive environment for all users.
● Its primary objective is to confirm the authenticity of users and prevent the creation of fake accounts that could be exploited for malicious intentions.
● Its primary objective is to confirm the authenticity of users and prevent the creation of fake accounts that could be exploited for malicious intentions.
2. Required Verification Information:
Users are required to provide either their phone number or submit a photo as part of the verification process
3. Utilisation of Facial Recognition Technology:
GleeMeet may employ facial recognition technology to compare the submitted verification photo with the user's profile picture.
● This step enhances the accuracy and effectiveness of the verification process.
● This step enhances the accuracy and effectiveness of the verification process.
4. Non-Display of Verification Photos:
Photos submitted for verification purposes will not be showcased on users' profiles.
This practice is established to preserve user privacy and data security
5. Data Retention and Deletion:
Verification scans, collected for record-keeping and security purposes, will be retained for a specific duration.
Retention will continue until they are no longer required or for a maximum of three years following the last interaction with GleeMeet.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases within 30 days. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce legal terms, and/or comply with applicable legal requirements
6. Secure Deletion Post-Retention Period:
● Upon reaching the conclusion of the applicable retention period, measures will be taken to securely delete verification scans from our systems.
● This process ensures adherence to privacy principles and data protection standards.
We are committed to fostering a trusted and authentic user community. The account verification process, bolstered by data retention practices, reinforces our dedication to user safety and platform security. Your understanding of these practices is essential, and we encourage you to reach out if you have any queries or seek additional clarification. Secure Payment Handling, Anti-Fraud Measures, and Account Status:
1. Secure Payment Handling and Retention:
● Upon choosing to avail any of our premium services, GleeMeet places paramount importance on the secure handling of your payment information.
● We retain this information exclusively for two primary purposes:
● Preventing fraudulent activities to maintain the integrity of our platform.
● Ensuring compliance with audit and taxation obligations.
2. Anti-Fraud Procedures and Automated Systems:
● In line with our commitment to user security, GleeMeet employs sophisticated automated systems to detect and prevent potentially fraudulent payment transactions.
● These systems operate based on predetermined criteria to identify transactions that may contravene our Terms and Conditions of Use.
3. Automatic Blocking of Suspicious Transactions:
● Transactions that meet specific criteria indicative of potential fraudulent activity may be automatically blocked by our anti-fraud mechanisms.
● This proactive approach aims to safeguard our users and the platform from unauthorised and malicious actions.
4. User Notification and Challenge Option:
● If a transaction is blocked due to suspicion of fraud, the user will be promptly notified that their transaction cannot be processed.
● Users are encouraged to reach out to GleeMeet if they wish to challenge this decision or provide additional information to clarify the legitimacy of the transaction.
5. Blocked Account Implications:
● It is vital to note that in cases where an account is blocked for any reason, the affected user will be prohibited from re-registering using the same login credentials.
● This measure is enacted to ensure compliance with our platform's standards and regulations.
GleeMeet remains committed to upholding the highest standards of security, fairness, and user protection. Our utilisation of advanced anti-fraud technology underscores our dedication to providing a safe and trustworthy environment for all users. Should you require further details or seek clarification on any aspect of these practices, please do not hesitate to contact us. Your understanding of these measures contributes significantly to the overall safety and quality of our platform.
Visibility and Cautio regarding Personal Data. We offer features on our App to highlight our Users' remarkable qualities and foster connections among them. However, we wish to emphasise that any content or information posted on the App has the potential to be publicly visible and accessible to both App Users and individuals who do not use the App. To ensure Users' awareness and safety, we provide the following guidance
Visibility and Cautio regarding Personal Data
We offer features on our App to highlight our Users' remarkable qualities and foster connections among them. However, we wish to emphasise that any content or information posted on the App has the potential to be publicly visible and accessible to both App Users and individuals who do not use the App. To ensure Users' awareness and safety, we provide the following guidance
1. Public Visibility of Content:
● Content shared on the App may be publicly viewable by both Users and non-Users.
● We urge Users to exercise caution when sharing potentially public information.
2. Mindful Sharing of Information:
● Users are advised to avoid sharing sensitive details like religious affiliation and health information on their profiles.
● While certain GleeMeet badges may request sensitive information such as political views and religion, providing this data is optional.
● By adding sensitive information, Users are granting explicit consent for us to process and share it with other Users.
3. Accessibility of GleeMeet Profile Information:
● Your GleeMeet profile and related information, including data from third-party accounts (e.g., Facebook, Instagram, Spotify), can be viewed and shared by both App Users and non-Users.
● For instance, a User may capture a screenshot of your profile picture and share it with their contacts on other platforms.
4. Control Over Shared Information:
● GleeMeet cannot govern how Users might employ or publish downloaded conversation history, as required by local laws.
5. Shared Device or Third-Party Account Usage:
● If you use the App through a shared device or a third-party account like Facebook, it is imperative to log out of both the App and the third-party account.
● This precautionary measure helps prevent unauthorized access to your GleeMeet account, enhancing security.
We prioritize Users' privacy and security and advocate for informed and cautious sharing of personal information on our platform. By adhering to these guidelines, Users can navigate GleeMeet while safeguarding their privacy. Should you have any questions or concerns, please don't hesitate to contact us.
Application Data :
● Geolocation Information :
We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. We employ geolocation data to determine your physical location, enabling us to display general locality information to users viewing your profile. Additionally, this data is utilised to suggest profiles of other users who are near your location.If you require further information or clarity on these practices, please do not hesitate to contact us. If you wish to change our access or permissions, you may do so in your device's settings.
● Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device's social media accounts, camera, contacts, microphone, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
● Mobile Device Data
We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed.
● Push Notifications
We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings. This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collectedIn Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies.
The Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data :
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use. our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
Monitoring Link Clicks and Information Disclosure :
At GleeMeet, we employ redirection and various techniques to monitor the clicks on links present within our platform, including those leading to third-party services. This practice enables us to enhance the user experience and gather valuable insights.
● Location Data :
We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
● We have collected the following categories of personal information in the past twelve (12) months: images, audio, video, or call recordings created in connection with our business activities, business contact details, job titles, work history, and professional qualifications
User Engagement and Participation in Research and Marketing:
At GleeMeet, we highly value user input and engagement, and we actively encourage your participation in a range of activities. Our approach can be summarised as follows:
Research Surveys and Outreach:
● We may conduct research surveys and contact you to gauge your potential interest in participating. Feedback, Testimonials, and Marketing Involvement:
● You may be invited to provide feedback, share testimonials, or even take part in marketing campaigns.
Voluntary Participation:
● It's crucial to understand that your involvement in these surveys and campaigns is purely voluntary, giving you the choice to participate according to your preferences.
Information and Clarity:
● Whenever we reach out to you for these purposes, we ensure to provide comprehensive information, offering clarity about the specific activity.For instance, if you indicate that you have successfully found a match on the App, we might approach you to explore the possibility of featuring your success story in GleeMeet's advertising initiatives. Your willingness to engage with us is greatly appreciated and significantly contributes to enhancing our platform. Should you seek further information or have any questions about these opportunities, please feel free to get in touch with us.
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
1. Personal Information Collection for Service Provision:
● Categories of Data: Name, email address, date of birth, and location data.
● Purpose: Necessary for providing GleeMeet's social networking service.
2. Optional Profile Information Collection for Networking:
● Categories of Data: Sexual preferences, non-binary gender, religion, ethnic background, photos, interests.
● Purpose: Facilitate networking opportunities; Legitimate interest in networking enhancement.
3. Identity Verification and Fraud Prevention:
● Categories of Data: Phone number, photo for profile verification; Age verification data (in applicable countries).
● Purpose: Verify identity, prevent fraudulent accounts; Legitimate interest in safeguarding users.
4. Payment Card Details Collection for Premium Services:
● Categories of Data: Payment card details.
● Purpose: Necessary for processing payment for premium services.
5. Marketing Communication Information Collection:
● Categories of Data: Name, email address, postal address, Instagram handle, mobile phone number.
● Purpose: Promote events, offers, services; Legitimate interest in business promotion or obtaining consent.
● We gather email lists to send updates and promotional materials with your consent
6. Research and Analysis for App Improvement:
● Categories of Data: Log and usage data (IP address, browser type, pages accessed, etc.), images and videos, registration and profile data.
● Purpose: Analyse user access and behaviour, test new technologies; Legitimate interest in app enhancement.
7. Correspondence and Query Response:
● Categories of Data: Email address, IP address, social media name, phone number.
● Purpose: Respond to user queries, troubleshoot problems; Legitimate interest in service improvement.
8. Infringement Investigation and Account Blocks:
● Categories of Data: Name, user registration details, message content, photos, usage and device data.
● Purpose: Prevent unauthorised behaviour, maintain service safety; Legitimate interest in safety and integrity.
9. Third-Party Account Integration:
● Categories of Data: Name, user registration details, message content, photos, usage and device data.
● Purpose: Prevent unauthorised behaviour, maintain service safety; Legitimate interest in safety and integrity.
10. Anti-Fraud Measures for Payment Transactions:
● Categories of Data: Name, IP address, email address, mobile number, cardholder name, payment data.
● Purpose: Prevent fraudulent transactions, enhance security; Legitimate interest in service protection.
11. Personalised Advertisements and Promotions:
● Categories of Data: Age, gender, profile information, location data.
● Purpose: Display relevant ads, generate revenue; Legitimate interest in targeted advertising.
12. Third-Party Ad Measurement:
● Categories of Data: IP address, estimated location, age, gender, device ID.
● Purpose: Measure ad effectiveness; Consent-based tracking.
13. Surveys, Feedback, and Marketing Campaigns:
● Categories of Data: Email address, cell phone number.
● Purpose: Conduct research, improve services, engage users; Legitimate interest in service enhancement.
14. Video and Audio Communication Data Collection:
● Categories of Data: Call and usage data, images, videos.
● Purpose: Provide video/audio communication functionality; Legitimate interest in service provision.
15. Legal Claims and Protection:
● Categories of Data: Relevant information from users, devices, or third parties.
● Purpose: Defend legal claims, safeguard users and third parties; Legitimate interest in protection.
Data Processing Mechanisms and Operational Procedures:
Matching Algorithms for Compatibility:
● In our commitment to helping you discover compatible matches, our app employs advanced matching algorithms that leverage diverse data points to formulate profile recommendations.
● These algorithms consider the information you furnish in your profile, your interactions within our app, your verified user status, and your device's geographical coordinates to ascertain your proximity to other members.
● The processing of this profile and proximity data is deemed essential for the provision of our services to you, aligning with Article 6(1)(b) of the General Data Protection Regulation (GDPR).
User Investigations and Account Integrity:
● GleeMeet undertakes user investigations and account protection measures to address reported breaches of our terms and conditions.
● Information gathered includes your name, user registration particulars, profile data, message content, images, as well as usage and device information like IP addresses and session details.
● The provision of this information is facilitated by users, and GleeMeet's pursuit of maintaining the safety and integrity of its services is the legitimate interest driving this endeavour.
Quality Maintenance via Automated Systems and Moderation:
● To uphold the quality of our platform, we employ a combination of automated systems and a dedicated moderation team.
● This team monitors and assesses user accounts, including uploaded images, profile details, and exchanged messages.
● The goal is to identify content that violates our stipulated Terms and Conditions of Use.
● In cases of identified violations, we may issue warnings, enforce access restrictions, or even terminate the account of the infringing user.
● If you believe our judgement was flawed, you have the avenue to contest it by contacting GleeMeet.
● It is essential to acknowledge that we retain the authority to restrict access or terminate accounts if content posted is inconsistent with our established Terms and Conditions of Use.
These information processing practices underscore our dedication to providing a secure, respectful, and enriching experience for all users on the GleeMeet platform. Should you require further clarification or seek additional information about these processes, please do not hesitate to reach out to us.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.If you are in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent
We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract.
We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering a contract with you.
Legitimate Interests.
We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described to
● Send users information about special offers and discounts on our products and services
● Analyse how our Services are used so we can improve them to engage and retain users
● Support our marketing activities
● Diagnose problems and/or prevent fraudulent activities
● Understand how our users use our products and services so we can improve user experience
Legal Obligations
We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests
We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.If you are in Canada, this section applies to you.We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
● If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
● For investigations and fraud detection and prevention
● For business transactions provided certain conditions are met
● If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
● For identifying injured, ill, or deceased persons and communicating with next of kin
● If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
● If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
● If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
● If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
● If the collection is solely for journalistic, artistic, or literary purposes
● If the information is publicly available and is specified by the regulations
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows: ● User Account Registration & Authentication Services - Firebase ● Social Media - Meta At GleeMeet, we collaborate with reputable third-party Service Providers to facilitate various functions and services on our behalf. The nature of the Service Providers we engage with is contingent upon the specific Apps, Sites, and services that Users interact with. This document outlines our approach to sharing User personal data with Service Providers, our stringent vetting process, and our commitment to data security:
Nature of Collaboration:
● Service Providers assist in performing functions and providing services on our behalf.
● Service Providers vary based on the specific Apps, Sites, and services that Users engage with.
● Examples include billing services (e.g., Google Play, Apple AppStore), authentication services (e.g., Twilio, AWS), and social media connections (e.g., Facebook, Instagram, Spotify).
Data Sharing Protocol:
● We only share necessary personal data with Service Providers for their specific services.
● Measures are taken to make shared data as non-attributable as possible.
● Data sharing with Service Providers adheres to stringent contractual obligations, including limited data retention periods.
Trust and Security Assurance:
● We meticulously evaluate Service Providers to ensure they have robust data protection and information security measures in place.
● Our selection process focuses on their ability to safeguard data in compliance with industry standards.
Collaboration with Marketing Service Providers:
● We collaborate with Marketing Service Providers, such as Facebook (now Meta), to promote our App and services on third-party platforms and gauge the effectiveness of our ad campaigns.
● Limited personal data, including advertising identifier, estimated location, age, gender, and visit-related data, may be shared.
Anonymity and Encryption Measures:
● Anonymity is preserved by using hashing to encrypt email addresses.
● Data sharing practices ensure that personal data is not directly attributable to individuals wherever possible.
Joint Data Controller Arrangement with Facebook:
● Data shared with Facebook as a Marketing Service Provider may include interactions with our Sites and information from cookies or similar technologies (e.g., Facebook pixel).
● We operate as Joint Data Controllers with Facebook Ireland in this context.
Data Protection Rights with Facebook (now Meta):
● Users wishing to exercise data protection rights concerning Facebook's data processing should contact Facebook directly.
● Information on exercising rights and Facebook's data processing practices can be found in Facebook Ireland's Data Policy.
Advertising Effectiveness and User Relevance:
● Shared data enables measurement of advertising effectiveness and enhancement of marketing practices.
● This data assists in delivering more relevant advertisements to Users with similar characteristics.
Moderation and Content Approval:
● To monitor app activity and ensure content approval, Gleemeet may share specific data categories, including name, user registration details, profile information, message content, and photographs (CCPA Categories A, B, C, and H), with our Moderators.
Premium Services Payment Facilitation:
● To facilitate secure payments for premium services, Gleemeet might share pertinent information like cardholder name, cardholder address, card number, payment amount, and transaction date/time (CCPA Categories A, B, and D) with Payment Processing and Telecommunications Companies.
Cooperation with Law Enforcement Requests:
● Gleemeet will comply with lawful requests for information from law enforcement entities, whether domestic or international. This could encompass preserving or disclosing various types of information, including Registration Information and personal data (involving all CCPA Categories listed above).
● This cooperation is extended to matters of ensuring personal and public safety, addressing fraud, security concerns, technical issues, and safeguarding the rights of Gleemeet and third parties.
Anti-Spam and Anti-Fraud Measures:
● As part of Gleemeet's comprehensive anti-spam and anti-fraud procedures, the platform may share essential data elements such as email address, phone number, IP address, social network ID, username, user agent string, and transaction/payment data (CCPA Categories B, F, and D) with other Gleemeet Group companies.
● This collaborative effort serves to effectively block accounts engaging in suspicious activities and thwart fraudulent payment transactions.
Third-Party Marketing Service Providers:
● It is crucial to acknowledge that some third-party Marketing Service Providers have the potential to utilize the collected data for their own purposes. These purposes may involve aggregating your data with their existing information to provide advertising-related services to other clients.The Company places paramount importance on data protection, security, and user privacy. Our collaboration with third-party Service Providers is grounded in rigorous evaluation, transparent data sharing practices, and adherence to contractual obligations. Users are encouraged to review our comprehensive Privacy Policy and Cookie Policy for detailed insights into our data handling practices. If there are any queries related to our engagement with third-parties or any other aspect of data protection, feel free to contact us at dpo@gleemeet.com.We also may need to share your personal information in the following situations:
● Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisitionof all or a portion of our business to another company.
● Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
● Note, we have not sold or shared any personal information with third parties for business or commercial purposes in the preceding twelve (12) months.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked. Please note that we may use third-party tracking tools, such as Google Analytics, Facebook, Twitter, and other social media pixels, which may still collect information about your interactions on our platform. If a standard for online tracking is adopted that we must follow, we will update this Privacy Policy accordingly.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, wemay have access to certain information about you. Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google Logins or Apple ID). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. GleeMeet embraces the convenience of social logins to streamline your account creation process. Below, we delineate the procedure and implications:
Account Creation:
● Personal data furnished through Google, Facebook, or Apple is leveraged to generate your GleeMeet account, simplifying the onboarding experience
● It's important to recognize that by using social logins, you grant consent for GleeMeet to access specific data points.
Data Access Removal:
● In the event you choose to remove the GleeMeet app from your settings on Google, Facebook, or Apple, our access to your data is effectively terminated.
● Nevertheless, the personal data obtained during the initial creation of your GleeMeet account using your social ID will persist, unless you opt to completely delete your GleeMeet account.
Additional Insight through Integration:
● GleeMeet extends the option for users to link their Instagram, Facebook, or Spotify accounts to their GleeMeet profiles.
● This integration empowers users to directly share certain details from their Instagram or Spotify accounts onto their GleeMeet profiles. This can encompass elements like top Spotify artists or Instagram photos.
Controlled Data Transfer:
● It is essential to clarify that GleeMeet solely receives limited information as stipulated by Instagram, Facebook, or Spotify. This information transfer aligns with the permissions granted during the initial account connection process, and agrees with their respective terms.
Unlinking Social Accounts:
● If you decide to unlink your Instagram, Facebook, or Spotify account from your GleeMeet profile, the process can be initiated through your settings on these platforms.
● It is noteworthy that any data already imported to your GleeMeet account from these platforms remains intact unless you choose to remove it from your GleeMeet account as well. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.Our servers are in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?' above), in the United States, India, and other countries across the globe. If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
To facilitate our global operations, your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA), including the United States, United Kingdom, Switzerland, and India, which may not have the same data protection laws as your country of residence. To ensure that your personal information is adequately protected when transferred internationally, we rely on the following safeguards: -
Standard Contractual Clauses (SCCs): We implement the European Commission’s SCCs for the transfer of personal data to our third-party providers and group companies located outside the EEA. These clauses ensure that recipients of your data are contractually bound to protect your information in line with EU data protection laws.
Adequacy Decisions: For certain countries, such as Canada, we rely on adequacy decisions where the European Commission has determined that the data protection laws of the country provide an adequate level of protection. For more information on the safeguards in place, or to request a copy of the SCCs, please contact us at dpo@gleemeet.com.
European Commission's Standard Contractual Clauses: We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Data Processing Agreements that include Standard Contractual Clauses are available here: DPA. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
8. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.GleeMeet is committed to safeguarding the privacy and security of your personal information. The following points outline our comprehensive data retention and deletion policies:
General Retention Principle:
● The Company only retains your personal information for the duration required based on the legal basis as elaborated in the 'How Gleemeet Uses Your Information' section. Account Deletion:
● When you delete your account, the Company ensures that it is no longer visible within the application.
● Personal information may be retained for a period of up to 30 days to facilitate account restoration in case of accidental deletion. Retention Beyond 30 Days: The Company may retain personal information beyond 30 days if it is necessary for the following reasons:
● To comply with applicable legal obligations, such as tax and accounting requirements for in-app purchases.
● To demonstrate compliance with the law or to retain records pertaining to account blocks for potential legal claims or inquiries.
● To address unresolved issues, claims, or disputes.
● To fulfil legitimate business interests, including fraud prevention and enhancing user safety and security. Data Retention and Deletion Policies: The Company's data retention and deletion policies are as follows:
● Inactive Accounts: If an account remains inactive for two years, all associated data will be permanently deleted.
● Account Deletion: Upon deleting an account, all associated data will be completely deleted one month after the deletion date, unless exceptions apply.
● Banned Accounts: Data associated with banned accounts will be deleted one year after the ban date.
● Transaction Data: Transaction data, including credit card and payment information, will be retained for 10 years to comply with financial and taxation regulations. Old credit card details will be overwritten upon card change.
● Application Log Data: Application log data will be stored for a period of one year.
● User Consents: User consents will be retained for a period of five years.
● Download and Purchase Records: Download and purchase records will be retained for five years.
● Legal Requests: If the Company receives a preservation request from a court or police, data will be retained in compliance with the request.
● Verification Pictures: Verification pictures will be deleted after three years.
● Feedback and Reports: Feedback and reports will be deleted six years after account deletion.
● Chat Messages: Chat messages data will be retained for 30 days.
● Data Transfer: Users should be aware that their data may be transferred across continents for processing.
● Third-Party Sharing and Liability: The Company cannot guarantee the deletion of copies of your data shared with others before account deletion, and it disclaims liability for any such copies. Other individuals may still access or retain copies of your information even after account deletion, and the Company cannot be held liable for this. This includes data shared, copied, or stored by third-party applications or websites. It is important for users to understand and acknowledge these data retention and deletion policies before using Gleemeet's services. By using our services, you agree to abide by these policies and understand the implications of data retention and sharing beyond the scope of the Company's control.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We aim to protect your personal information through a system of organisationaland technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We are dedicated to safeguarding your personal information by implementing reasonable security measures such as secure servers with firewalls and secure, end-to-end encrypted for calls and video calls
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at dpo@gleemeet.com..
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (I) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing
of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. We will consider and act upon any request in accordance with applicable data protection laws. If you are in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent:
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
● Log in to your account settings and update your user account.
● Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.If you have questions or comments about your privacy rights, you may email us at dpo@gleemeet.com.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
In Short: If you are a resident of California, Colorado, Connecticut or Virginia, you are granted specific rights regarding access to your personal information
Under the California Consumer Privacy Act (CCPA), California residents have the right to limit the use and disclosure of their sensitive personal information, such as data regarding sexual orientation, religious beliefs, and health information. To exercise this right, please contact us at (.), and we will take the necessary steps to comply with your request.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you publicly post. Contact us using the provided information and include the email address associated with your account and a statement of residency
In Short: You may have additional rights based on the country you reside in.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information
If you have questions or comments about this notice, you may email us at dpo@gleemeet.com..
In addition to the above, Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. You may request to opt out from the selling or sharing of your personal information with third parties. We will act upon the request within fifteen (15) days of submission.
If we decline to act regarding your request, you may appeal the decision by emailing us at dpo@gleemeet.com. We will respond in writing within forty-five (45) days with an explanation of our decision.
In accordance with regional laws, such as California (15 days response time), Colorado (45 days for appeals), Connecticut (60 days for appeals), and Virginia (45 days for response, 60 days for appeal), we comply with these timelines for processing requests.
to review, update, or delete your personal information, please visit: dpo@gleemeet.com..